Harvest Service Technicians When You Need Them Most
“Our pre-harvest inspection is intended to optimize processing efficiency and avoid breakdowns. Our harvest service technicians are ready to respond to our customers at a moment’s notice, repair malfunctioning equipment, and reduce any downtime. We understand that this is the busiest time of year for most wineries and with that in mind, we hold technician hours open to be ready to help in the event of emergencies.” -Ray Hernandez, Manager of After-Sales Services
Avoid Breakdowns With Pre-Harvest Checks
We begin our pre-harvest checkups and service starting in February, so our team can identify and correct mechanical failures and other issues that can affect processing equipment before harvest. Our customers can be confident that the ColloPack field service team will be there to keep your wine processing equipment functioning optimally during the harvest season.
Processing Typologies We Service
Types of Pre-Harvest & Harvest Service
Harvest equipment includes a variety of components, and with that in mind, you should plan to have your harvest equipment serviced at least once a year, well in advance before harvest season. There are a variety of harvest services that ColloPack can provide including:
- Pre-Harvest check – Machinery & Individual Components Audit
- Safety & Maintenance Training
- Preventative Maintenance
- Emergency Equipment Repairs
Your Harvest Service Appointment
Once your needs have been assessed and your service is scheduled, one of our dedicated harvest field technicians will arrive at your facility and perform a comprehensive inspection of your equipment. Because there are more factors impacting quality and efficiency, each pre-harvest and/or harvest service appointment is completely customized.
Upon arriving onsite, your ColloPack service technician will review your equipment, determine areas of optimization, and develop an individualized maintenance program to fit your needs.
Finally, as with any appointment, we’ll provide you with a detailed service report for your machine maintenance logs. This report will provide an overview of all work completed as well as any recommendations for additional parts and service deemed appropriate.
Annual Technical Support For Harvest You Can Count On
Our service technicians understand the complex challenges that come with annual crop and bottling seasons. Our team of expert field techs are ready to get your facility running at optimal speed and efficiency and can be counted on in emergencies when you need them the most.
FAQs About Harvest Service
How soon can a harvest service technician come to my facility?
Our field technicians tend to get booked months in advance as we get close to harvest, so it’s important to schedule your pre-harvest service appointment as soon as possible. We do, however, reserve time on the calendar so that if an emergency arises, a member of the ColloPack team can address it as soon as possible.
How long will harvest service take?
Our technicians work very efficiently during the pre-harvest appointments and typically can get through a couple machines per day.
When should I schedule my harvest service appointment?
We recommend scheduling your pre-harvest service between February and June. This will ensure your machinery is optimized for harvest well in advance of the season.
Schedule An Appointment With Our Harvest Service Team
We’d love to learn more about your harvest service needs or answer any questions you have about the technical services we provide for harvest. Please contact us to schedule your personal consultation or on-site appointment today.