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Privacy Policy

Collecting Your Personal Information
We will ask you when we need information that personally identifies you or allows us to contact you. The personal information we collect may include your name, title, email address, company name, phone number, and region. The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used for the operation and improvement of the Site

Use of Your Personal Information
The personal information collected on this Site will be used to operate the Site and to provide the service(s) or carry out the transaction(s) you have requested or authorized.

In support of these uses, ColloPack Solutions LLC may use personal information to provide you with more effective customer service, to improve the Site and any related ColloPack Solutions LLC products or services, and to make the Site easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the Site to your particular preference or interests.

We may use your personal information to provide you with important information about the product or service that you are using, including critical updates and notifications. Additionally, with your permission, we may send you information about other ColloPack Solutions LLC products and services.

ColloPack Solutions LLC occasionally hires other companies to provide limited services on our behalf, such as Web site hosting, packaging, mailing and delivering prizes, answering customer questions about products and services, and sending information about our products, special offers, and other new services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose.

ColloPack Solutions LLC may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on ColloPack Solutions LLC or the Site; (b) protect and defend the rights or property of ColloPack Solutions LLC and our family of Web sites; or (c) act in urgent circumstances to protect the personal safety of ColloPack Solutions LLC employees or agents, users of ColloPack Solutions LLC products or services, or members of the public.

Personal information collected on the Site may be stored and processed in the United States or any other country in which ColloPack Solutions LLC or its affiliates, subsidiaries or agents maintain facilities, and by using the Site, you consent to any such transfer of information outside of your country. ColloPack Solutions LLC abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.

Control of Your Personal Information
Except as otherwise described in this statement, personal information you provide on the Site will not be shared outside of ColloPack Solutions LLC and its controlled subsidiaries and affiliates without your permission.

Please be aware that this privacy statement and any choices you make on the Site will not necessarily apply to personal information you may have provided to ColloPack Solutions LLC in the context of other, separately operated, ColloPack Solutions LLC products or services.

Security of Your Personal Information
ColloPack Solutions LLC is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer servers with limited access that are located in controlled facilities.

Cookies
We use cookies on this Site to ensure the integrity of the registration process and to personalize the Site. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. This simplifies the process of delivering relevant content, eases site navigation, and so on. When you return to the web site, the information you previously provided can be retrieved, so you can easily use the site's features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of this or other web sites you visit.

Contact Information
ColloPack Solutions LLC welcomes your comments regarding this privacy statement. If you believe that ColloPack Solutions LLC has not adhered to this privacy statement, please contact us by e-mail at info@collopack.com or via postal mail at the address provided below, and we will use commercially reasonable efforts to promptly determine and remedy the problem.

ColloPack Solutions LLC
193 Camino Dorado, Napa, CA 94558
Tel   707.258.3940
Fax  707.258.3949
Contact Us